Shipping
When it comes to shipping and delivery, Impressive Dental offers variety
of different choices.
Local clients are being serviced by our own messenger service at no additional fee.
For clients located outside of our immediate area, we provide FedEx pick-up and delivery service. Dental office has a choice to call 1-800-GO-FedEx and schedule a pick up or use any FedEx drop off locations that are near by. Cases that are shipped by FedEx received by us the following day.
Packaging supplies are provided by Impressive Dental Studio or FedEx free of charge
FedEx Tracking
Checking the status of your case has never been easier! There are three ways to track your case:
The tracking number is listed on your FedEx Express Billable Stamp (shipping label). If you have this number, go to www.fedex.com and scroll over Track then select Track by Tracking Number. Enter the tracking number from the billable stamp to verify the status of your case.
If you know your tracking number, call 1-800-GoFedEx (1-800-463-3339) and follow the prompts to track a package using your tracking number.
You also can verify the status of your case, without your tracking number, by calling Impressive Dental Studio.
Receiving Your Cases
At Impressive Dental Studio, our goal is to make your day easier. Working times are an estimate to help you plan, they are not guaranteed and do not include weekends or holidays. Please refer to individual case descriptions for additional information on in-lab working days.
Please note our case turnaround times are effective once all applicable case materials have arrived at the Lab.
Combination cases including multiple product configurations require full working time for each product component selected for the case.
Specialty cases such as dental implants may require additional in-lab working time than those listed.
All rush cases must be pre-scheduled by calling us at 1-800-944-1244 before the case is shipped. Rush case turnaround time depends on the time of day the case is received at IDS Lab. An additional fee will be added to all rush cases.
For IPS Empress Bonding & Preparation instructions:
For information about alloy composition click on the link below:
Please contact us for a specific questions related to your case.
Impressive Dental Studio, Inc.
28720 Roadside Dr., Suite 177
Agoura Hills, CA 91301
Tel:(800) 944-1244
Fax:(818) 706-2976
support@impressivedental.com
